Frequently Asked Questions

 

  1. How do I become a member of the Reverse Auction module?
    To become a member of the Ispat Industries Limited reverse auction module based on www.ispatind.com, potential sellers need to fill in the registration form by clicking on “Register” button on the top frame of the reverse auction home page. Ispat Industries Limited will verify the details submitted by you and validate your company’s account. All company registrations will be verified and approved and the final right for granting membership is reserved with Ispat Industries Ltd. You will receive your Company user id and password via email. The user name and the password for the members will be created and validated by the Company id user who will also have the rights to add/delete & validate/disable new/existing users.
     

  2. How do I log in?
    On the top bar of the page is the Log-in button, by clicking against the button a new page will open which will ask you for your user name and password. On entry of the user name and password you can click on the submit button below which will link you into the reverse auction module. 
     

  3. How do I get updates on upcoming auctions?
    In the top frame by clicking on the Upcoming Auctions button you will get all the forthcoming auctions. Also after logging as a user you could click against the upcoming auctions button on the top frame. Incase you are a registered member of the site you will be intimated on the reverse auctions to be held in advance via email. 
     

  4. How do I enter the bidding section?
    Every party to be invited for the auction will be intimated in advance through an email. The Email will contain all the techno-commercial terms and conditions of the auction. The process will be as follows :
     

    • The member will log on the reverse auction section with the user ID and password selected for entry into the section.

    • The member will click on the “Online Reverse Auctions” button on the top frame of the screen which will display all the auctions being held on the day and in the future.

    • The member should click on the auction he has been invited for on which a new page will open asking for the user name and password. The member should enter the user name provided to him on the invitation for auction and password will remain the same as the one registered used for logging into the module.

    • Once the member has entered the user name and password the Submit button below should be clicked.

    The bid screen will open where by the customer can bid online.
     

  5. How do I bid for the auction?
    After completion of the process as above in point no 4 the bidding screen will open as below

    As seen in the screen above Total Bids are the number of bids received at any point of time during or till the auction is complete. Latest Bid is the last bid received from any member bidding in the auction. Finally is Enter Your Bid where a member bidding will enter his bid amount and click on the bid button which will forward his bid. The bids get refreshed in every 15 seconds.
     

  6. What are the terms and conditions for the auction?
    The terms and conditions for the auction can be viewed in the “Terms” button on the top banner.
     

  7. Who do I contact incase I have a problem?
    Contact address

    Ispat Industries Ltd.
    Purchase Department
    Kalmeshwar Complex,
    A-10/1, MIDC Industrial Area,
    Kalmeshwar - 441 501.
    Dist. Nagpur (M. S) India.
    Tel No. : (0927) 71401 - 406, 71477, 71478
    Fax No. : ++91 - 927 - 71400/71479/71466
    Email: ANIRBAN_BOSE@ispatind.com