Ispat Industries Limited (IIL) has consistently placed an added emphasis on quality processes within the organisation. Its strict adherence to standards of excellence in quality has seen the company attain the QS 9000 and ISO 14001 certifications.
IIL's unwavering focus on quality is epitomised by its efficient work force, its adoption of the latest international technology and its exemplary product standards that emerge from the most stringent quality control tests. Additionally, it boasts technologically advanced machines and systems, professional management and a pioneering zeal that is constantly in search for a new model of production. At IIL, all these ingredients are synthesised to create an indomitable spirit for excellence.
Total customer service and satisfaction are of prime importance to IIL and act as drivers of the company's quality initiatives. In line with achieving its goals of operating on par with global standards, IIL has introduced a number of internationally recognised quality initiatives, including Six Sigma, Total Quality Management and Total Productive Management. These initiatives have aided the company in putting in place efficient systems to ensure the timely supply of quality products and services.
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